Refund policy
Standard Returns
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Orders placed outside sale periods are eligible for return within 15 days of delivery.
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Returned products must be unwashed, unused, with all original tags and packaging intact.
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Certain items are non-returnable, including:
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Caps, hats, masks, boxers, shorts, bodysuits, crop tops, tank tops, baby tees
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Stationery items such as stickers
YBE reserves the right to reject returns if:
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Items appear used, worn, washed, or soiled
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Products are damaged (unless received damaged)
Reverse Pickup
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Reverse pickup will be arranged only upon confirmation from our Customer Experience Team.
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If you received a defective item, email images to care@ybeclothing.com within 24 hours.
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Once approved, pickups will be scheduled within 48 hours.
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Customers must ensure returned items are packaged securely.
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A ₹100 reverse pickup charge applies.
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Products purchased during Sale or Diwali Clearance Sale are non-returnable and non-refundable.
- The amount will be credited to your store wallet or issued as a coupon code, valid for 1 year from the date of issue.