Refund policy

Standard Returns

  • Orders placed outside sale periods are eligible for return within 15 days of delivery.

  • Returned products must be unwashed, unused, with all original tags and packaging intact.

  • Certain items are non-returnable, including:

    • Caps, hats, masks, boxers, shorts, bodysuits, crop tops, tank tops, baby tees

    • Stationery items such as stickers

YBE reserves the right to reject returns if:

  • Items appear used, worn, washed, or soiled

  • Products are damaged (unless received damaged)

Reverse Pickup

  • Reverse pickup will be arranged only upon confirmation from our Customer Experience Team.

  • If you received a defective item, email images to care@ybeclothing.com within 24 hours.

  • Once approved, pickups will be scheduled within 48 hours.

  • Customers must ensure returned items are packaged securely.

  • A ₹100 reverse pickup charge applies.

  • Products purchased during Sale or Diwali Clearance Sale are non-returnable and non-refundable.

  • The amount will be credited to your store wallet or issued as a coupon code, valid for 1 year from the date of issue.